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FAQ

Login and Registration Issues
 Why can't I log in?
 Why do I need to register at all?
 Why do I get logged off automatically?
 I've lost my password!
 I registered but cannot log in!

User Preferences and settings
 How do I change my settings?
 The times are not correct!
 How do I show an image below my username?

Posting Issues
 How do I post a topic in a forum?
 How do I edit or delete a post?
 How do I add a signature to my post?

Formatting
 What is BBCode?
 Can I use HTML?
 What are Smileys?
 Can I post Images?

Topic Types
 What are Announcements?
 What are Sticky topics?
 What are Locked topics?

User Levels
 What are Administrators?
 What are Moderators?

Attachments
 How do I add an attachment?
 How do I add an attachment after the initial posting?
 How do I delete an attachment?
 How do I update a file comment?
 Why isn't my attachment visible in the post?
 Why can't I add attachments?
 I've got the necessary permissions, why can't I add attachments?
 Why can't I delete attachments?
 Why can't I view/download attachments?
 Who do I contact about illegal or possibly illegal attachments?

 

Login and Registration Issues

Why can't I log in?

Have you registered? You must register in order to log in.

Have you been banned from the board? (A message will be displayed if you have.) If so, you should contact the webmaster or board administrator to find out why.

If you have registered and are not banned and you still cannot log in then check and double-check your username and password. Usually this is the problem; if not, contact the board administrator.


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Why do I need to register at all?

If you want to post, you have to register. This helps prevent spam on the forum and lets us ban users who break the rules of the forum.


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Why do I get logged off automatically?

If you do not check the Log me in automatically box when you log in, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university cluster, etc.


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I've lost my password!

Don't panic! While your password cannot be retrieved it can be reset. To do this go to the login page and click I've forgotten my password. Follow the instructions and you should be back online in no time.


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I registered but cannot log in!

Silver-Collector requires all new registrations to be activated by email before you can log on. When you registered, you were sent an email with activation instructions, please follow these instructions. If you did not receive the email then check your spam filter and make sure you are using a valid email address.


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User Preferences and settings

How do I change my settings?

All your settings (if you are registered) are stored in the database. To alter them click the Profile link (generally shown at the top of pages but this may not be the case). This will allow you to change all your settings.


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The times are not correct!

All times are GMT. If you live in a different timezone, the times will appear wrong.


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How do I show an image below my username?

You can choose to have a personalised image displayed on your posts. This image is called an avatar and can be added on your 'profile' page.


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Posting Issues

How do I post a topic in a forum?

Once registered, simply click the relevant button on either the forum or topic page.


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How do I edit or delete a post?

You can only edit your own posts. However, if someone has already replied to your post, you will find a small piece of text output below the post when you return to the topic that lists the number of times you edited it.

You can only delete your own posts. However you cannot delete a post once someone has replied.


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How do I add a signature to my post?

To add a signature to a post you must first create one; this is done via your profile. Once created you can check the Add Signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio box in your profile. You can still prevent a signature being added to individual posts by un-checking the add signature box on the posting form.


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Formatting

What is BBCode?

BBCode allows you to add links and images to your posts as well as style your text. For a guide to using BBCode, please click here.


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Can I use HTML?

No. If you wish to style your posts, please use BBCode. You can learn how to use BBCode here.


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What are Smileys?

Smileys, or Emoticons, are small graphical images which can be used to express some feeling using a short code, e.g. :) means happy, :( means sad. The full list of emoticons can be seen via the posting form. Try not to overuse smileys, though, as they can quickly render a post unreadable and a moderator may decide to edit them out or remove the post altogether.


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Can I post Images?

Yes. The recommended way is to use the Attach Image dialouge at the bottom of the new post page, which uploads a copy of the image to our server. However, you can also use BBCode to link to an image stored on an external server.


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Topic Types

What are Announcements?

Announcements contain important information and you should read them before posting. Announcements appear at the top of every page in the forum to which they are posted.


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What are Sticky topics?

Sticky topics appear below any announcements in viewforum and only on the first page. They contain answers to common problems and should be read before posting.


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What are Locked topics?

Locked topics are set this way by either the forum moderator or board administrator. You cannot reply to or edit locked topics.


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User Levels

What are Administrators?

Administrators are people assigned the highest level of control over the entire board. These people can control all facets of board operation which include setting permissions, banning users, creating moderators, etc. They also have full moderator capabilities in all the forums.


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What are Moderators?

Moderators are individuals (or groups of individuals) whose job it is to look after the running of the forums from day to day. They have the power to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally moderators are there to prevent people going off-topic or posting abusive or offensive material.


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Attachments

How do I add an attachment?

You can add attachments when you post a new post. You should see a Add an Attachment form below the main posting box. When you click the Browse... button the standard Open dialogue window for your computer will open. Browse to the file you want to attach, select it and click OK, Open or doubleclick according to your liking and/or the correct procedure for your computer. If you choose to add a comment in the File Comment field this comment will be used as a link to the attached file. If you haven't added a comment the filename itself will be used to link to the attachment. If the board administrator has allowed it you will be able to upload multiple attachements by following the same procedure as described above until you reach the max allowed number of attachments for each post.

The board administrator sets an upper limit for filesize, defined file extensions and other things for attachments on the board. Be aware that it's your responsiblity that your attachments comply with the boards acceptance of use policy, and that they may be deleted without warning.

Please note that the boards owner, webmaster, administrator or moderators can not and will not take responsibility for any loss of data.


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How do I add an attachment after the initial posting?

To add an attachment after the initial posting you'll need to edit your post and follow the description above. The new attachment will be added when you click Submit to add the edited post.


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How do I delete an attachment?

To delete attachments you'll need to edit your post and click on the Delete Attachment next to the attachment you want to delete in the Posted Attachments box. The attachment will be deleted when you click Submit to add the edited post.


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How do I update a file comment?

To update a file comment you'll need to edit your post, edit the text in the File Comment field and click on the Update Comment button next to the file comment you want to update in the Posted Attachments box. The file comment will be updated when you click Submit to add the edited post.


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Why isn't my attachment visible in the post?

Most probably the file or Extension is no longer allowed on the forum, or a moderator or administrator has deleted it for being in conflict with the boards acceptance of use policy.


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Why can't I add attachments?

On some forums adding attachments may be limited to certain users or groups. To add attachments you may need special authorisation, only the forum moderator and board admin can grant this access, you should contact them.


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I've got the necessary permissions, why can't I add attachments?

The board administrator sets an upper limit for filesize, file extensions and other things for attachments on the board. A moderator or administrator may have altered your permissions, or discontinued attachments in the specific forum. You should get an explanation in the error message when trying to add an attachment, if not you might consider contacting the moderator or administrator.


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Why can't I delete attachments?

On some forums deleting attachments may be limited to certain users or groups. To delete attachments you may need special authorisation, only the forum moderator and board admin can grant this access, you should contact them.


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Why can't I view/download attachments?

On some viewing/downloading forums attachments may be limited to certain users or groups. To view/download attachments you may need special authorisation, only the forum moderator and board admin can grant this access, you should contact them.


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Who do I contact about illegal or possibly illegal attachments?

You should contact the administrator of this board. If you cannot find who this is you should first contact one of the forum moderators and ask them who you should in turn contact. If you still get no response you should contact the owner of the domain (do a whois lookup) or, if this is running on a free service (e.g. yahoo, free.fr, f2s.com, etc.), the management or abuse department of that service. Please note that phpBB Group has absolutely no control and cannot in any way be held liable over how, where or by whom this board is used. It is absolutely pointless contacting phpBB Group in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the phpbb.com website or the discrete software of phpBB itself. If you do email phpBB Group about any third party use of this software then you should expect a terse response or no response at all.


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